Refund and Cancellation Policy
Effective Date: 4/14/2025
At The Grove, we value our members and guests. Our refund and cancellation policies are designed to be fair, while allowing us to plan effectively for membership services, events, and activities.
Membership Refund and Cancellation Policy
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Initial Cancellation Window:
Members may cancel their membership within the first 30 days of enrollment for a full refund of their membership dues and initiation fee. -
After 30 Days:
Because memberships are sold in 6-month plus terms, cancellations and refunds are not available after the initial 30-day window. -
How to Cancel: To request a cancellation within the 30-day window, members must submit a written notice to member@letsgrove.com or complete a cancellation form available at the front desk.
Event Refund and Cancellation Policy
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General Event Cancellations:
For most events, cancellations made at least 48 hours prior to the event will receive a full refund. -
Event-Specific Cancellation Policies:
Some events (such as ticketed dinners, tournaments, or special engagements) may have different cancellation or refund policies. These will be clearly stated at the time of registration. -
How to Cancel Event Reservations:
Cancellations must be submitted via email to member@letsgrove.com or by calling 904-78Grove -
Refunds will be processed back to the original payment method.
Additional Terms
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No refunds or credits will be issued for missed events, no-shows, or unused memberships after the stated cancellation periods.
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In the rare case that The Grove cancels an event, a full refund will be issued automatically.